In no way does my employer approve of what I'm doing here. In my everday life I meet wonderful customers...some of these people leave such a wonderful impression I have to write them a "love note." If you have a story you want to submit shoot it to: DEARRETAILCUSTOMER@GMAIL.COM I'll do my best to post/respond as quick as humanly possible.

Recent Tweets @mynameisfyl
Posts tagged "Fail"

Don’t screw over someone’s paycheck because you’re an idiot who refuses to ask a simple question after having the same issue three times before. There isn’t some massive global conspiracy to rob you of 7GB. Take a minute to think about things before you derp.


Customer: “I hate Android, it’s too hard. I can’t ever figure out how to go to the home screen”
Me: “You hit the button that looks like a house.”
Customer: “When you say it like that of course it makes me look retarded.”
Me: “I don’t know how to respond to this.”


I want to thank all of you for stopping by my little corner of the technowebs. I’m trying to update as often as possible, but between work being ungodly busy and people not being douchebags I’ve found myself with a lack of inspiration.

So what I would like to do is open this little thing up for submissions…

If you have a story/photo/or whatever that you think would make people chuckle send it to DEARRETAILCUSTOMER@GMAIL.COM and I will do everything in my power to post/respond to you as fast as I can.

I love you all!


Your wearing Uggz and spandex tights, what the hell type of business are you in?

It’s funny how your phone seems to not work after dropping it in that big wet ocean thing. I’m a little shocked that you’re surprised by this… -RG

If you can’t figure out how to turn on the most basic of phones (HUGE button labeled “PWR”) then you shouldn’t have a cell phone.

Wait…what? How much is an iPhone? Go home. -RG

Wearing sweatpants, slippers, and bed head in public pretty much tells the world “I’m not trying today.” Also your parents did not buy you that DVD here so I can’t return it…do you even know where you are right now?

Stop complaining that your battery only lasts three days, I’m lucky to get 10 hours. Your old phone stayed charged for weeks because it had a inch wide display and couldn’t do anything but call. Go sit on your porch and yell at the whippersnappers running by too fast.


I have carefully read through the limited manufacturer’s warning and I can safely say running over your smartphone is not covered as a “factory defect.” ¬†Throwing it down on my counter so chunks of broken screen fall around isn’t going to help your cause any either. ¬†Chalk this one up as a failure eh?


I hate to be the one that has to break this to you, but unfortunately the eReader is unable to translate the normal english book to Canadian…maybe the next model eh?