In no way does my employer approve of what I'm doing here. In my everday life I meet wonderful customers...some of these people leave such a wonderful impression I have to write them a "love note." If you have a story you want to submit shoot it to: DEARRETAILCUSTOMER@GMAIL.COM I'll do my best to post/respond as quick as humanly possible.

Recent Tweets @mynameisfyl

One of the best ways to get the best customer service possible is get all doped up on percocet and storm in and yell at people who didn’t sell you anything in the first place.  Or wait, maybe that was the exact opposite way you should act.  I can never remember these things.