In no way does my employer approve of what I'm doing here. In my everday life I meet wonderful customers...some of these people leave such a wonderful impression I have to write them a "love note." If you have a story you want to submit shoot it to: DEARRETAILCUSTOMER@GMAIL.COM I'll do my best to post/respond as quick as humanly possible.

Recent Tweets @mynameisfyl

You’ve had a smart phone for a grand total of 3 weeks and called me literally 35 times asking me how to change your ringtone. It’s time to accept that you are not intelligent enough to own a smartphone…stick to coloring books.