In no way does my employer approve of what I'm doing here. In my everday life I meet wonderful customers...some of these people leave such a wonderful impression I have to write them a "love note." If you have a story you want to submit shoot it to: DEARRETAILCUSTOMER@GMAIL.COM I'll do my best to post/respond as quick as humanly possible.

Recent Tweets @mynameisfyl

I understand your frustration, but yelling at me for not carrying cases for a 5 year old phone isn’t going to magically make them in stock. Neither will telling me how long you’ve been a customer; it doesn’t open an exclusive warehouse in the backroom with every item you could ever need. That’s Santa’s sack…

While you’re out on a rampage, you should probably go yell at RadioShack for being out of BetaMax cleaner tapes.